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Scale your Whitelabel HighLevel with HL ProTools
A while back I wrote about when to stop answering client support tickets yourself. A lot of you asked what the full picture looks like once you do hand things off. So here is the framework I use, six ways HL Pro Tools takes weight off a GoHighLevel agency owner so you can spend your time on growth.
Get started with HL ProTools here: levelupyoursaas.com/hlprotools.
1.Outsource Support Tickets
This is where most people start, and for good reason. When you resell GoHighLevel, your clients come to you with every question, from "how do I add a user" to "why is my email in spam."
With HL Pro Tools, branded support runs under your name, so your clients get fast answers and you get your evenings back. The goal is not to disappear from your clients. It is to stop being the first line for questions that have a standard answer.
2. Hand off Onboarding
Onboarding is where SaaS clients are won or lost. If the first two weeks are confusing, they cancel by month three.
Handing off onboarding means someone else walks new clients through setup, domain connection, phone and email verification, and the basics of the platform. You still own the relationship and the kickoff. The repeatable setup work stops eating your calendar every time you close a deal, which also means you can say yes to more clients at once.
3. Whitelabel Tools to Help Your Users
Clients stick with a platform that feels like a real product. White label tools, like branded themes, help articles, uptime monitoring, news flash (updates to HighLevel), customizable buttons, snapshots, and help resources, make your platform look and feel like yours.
Just as important, good tools reduce tickets before they exist. When a client can find a how to video or a ready made template on their own, that is one less message to you and one less delay for them.
Get started with HL ProTools here: levelupyoursaas.com/hlprotools.
4. VA Services
There is a point where you do not need more advice, you need more hands. VA services give you extra capacity for the repeatable tasks around building and maintaining client accounts, like setting up funnels, building automations, and handling routine account changes.
The rule I give everyone: delegate anything you have done three times the same way. Write it down once, and hand it off.
HL Pro tools takes the VA services a step up though they let you whitelabel the VA services to your clients and it's totally whitelabeled. You can read more about it here https://go.hlprotools.com/va?_go=jenna-50
5.Weekly Coaching Calls
Running an agency alone gets quiet and confusing. Weekly coaching calls give you a place to bring real questions, get feedback on your offer and pricing, and hear what other agency owners are doing right now.
Do not underestimate this one. Most of the expensive mistakes I see, like underpricing, selling to the wrong niche, or building before validating, are cheap to avoid when someone has already seen them happen.
6.Stay Updated with Training and Resources
Finally, HL ProTools offers a wealth of training resources, tutorials, and support to help you make the most of the HighLevel. Take advantage of these resources to stay updated on the latest features, best practices, and tips for success. By embracing a mindset of continuous learning and improvement, you can stay updated on the latest trends and best practices, and ensure that your marketing efforts remain effective and impactful.
Trust HighLevel ProTools for Your Next Marketing Campaign
You do not need all six on day one. Here is the order I would use:
Start with support and onboarding. They give back the most time fastest.
Join coaching and keep learning from day one, because that is how you avoid slow, expensive mistakes.
Add white label tools so your platform looks professional and generates fewer tickets.
Bring in VA help when you are busy with the same tasks every week.
Together these turn you from the person who answers everything into the person who runs the business.
Take a Look
If you want to see everything HL Pro Tools includes, start here: https://www.levelupyoursaas.com/hlprotools
And if you are not on GoHighLevel yet, sign up through Level Up Your SaaS to get our onboarding snapshots, templates, and our private community: https://www.levelupyoursaas.com/high-level
If there is a topic you want covered in this series, send it my way.
Disclaimer: I am an affiliate for HighLevel, HL Pro Tools, and the other brands I reference on this blog, not an employee. As an affiliate, I earn from qualifying purchases. The opinions expressed here are my own and are not official statements of HighLevel LLC or HL Pro Tools. This post is for informational purposes only.
PS. Check out this song I made with Sono about HL Pro tools. You can sing up here to try it and receive 250 extra credits. https://suno.com/invite/@leadjenn
